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Knowledgebase Categories |
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| The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | What are the accepted payment methods? |  |
| We accept two types of online payments currently. You can pay using your credit card (we use 2CheckOut.com as our payment gateway) or MoneyBookers.com.
If none of those options are available for you, we can accept a bank wire transfer as well (we have |
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| How long does it take to receive the software? | |
| It depends on the payment method.
1) Credit card (2CheckOut) - up to 24 hours usually. This is due to fact that all orders are reviewed by their anti-fraud department, which can take up to 24 hours. Once the order is verified, the download links are em |
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| How is the software delivered? | |
| The software is delivered by means of download only. |
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| How many websites can I run the scripts on? |  |
| With one license purchased you may run a script only on one website. |
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| It is more than 24 hours after the purchase and I still haven't received any emails | |
| In such case it's pretty much possible that our automated e-mails to you couldn't get through (blocked by spam filters, etc.) If this has happened please let us know and we will resend your login details which you can use to download the software you have |
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| Do I receive any future updates with my license as well? | |
| Yes, all licenses are entitled to 6 months of free updates.
For a small additional fee ($20-30 depending on the software) you may receive unlimited future updates. |
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| What else besides your software do I need to get my site up? | |
| You also need a domain (unless you're running the script in a directory of an existing domain) and a hosting account that matches software requirements. |
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| I just ordered the K-Links, when will I be able to download? | |
| Your order was processed and the download information should have been emailed to you. Please let me know if you didn't receive it. |
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| Most of my domains I paid for domain privacy, can i still use your unlimited license? | |
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The Unlimited license comes with some restrictions - all the domains covered under this license must be owned by the same person or company and the WHOIS information must reflect this (that is, the WHOIS information has to be publicly available). |
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| When I go to buy the unlimited license premium agreement it does not allow me to ad the lifetime up dates. Does it automatically come with it? | |
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For Unlimited license, updates can only be purchased after purchasing the license itself. Lifetime updates for K-Rate Unlimited licenses cost $79 (This is expected to change without prior notice). You can purchase them separately any time later. |
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| What requirements should a host company have to install your program ? | |
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The basic requirements are:
* PHP 4.3+
* MySQL 3.23+
* Apache server with mod_rewrite enabled
* GD library enabled for PHP
* Preferably Unix based OS (Linux or FreeBSD instead of Windows)
Regarding the installation - all our scripts come w |
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| I am interested in purchasing K Link for some sites I own. I am wondering how many sites I can use this on. Is there a licensing restriction ? | |
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There are two types of licenses - the Single license and the Unlimited license. The Single one allows to install the script on one site only, however the Unlimited license can be used on as many sites as you wish. |
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| Do you support credit card for payment ? | |
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We accept credit card payments - both 2checkout and Paypal allow to pay with a credit card. |
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| Are video files supported? Or could the source-code be changed (by me or somebody else) to support this ? | |
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Video files are not supported (however support for them is planned to be added some time in future ), however since the source code is available, you can add this feature sooner as well.
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| For the rating script, will your company name be on it. Like 'Powered by Turn-k.net' ? | |
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You are free to remove the branding if your prefer so. There's no additional cost for this and no special license is required. |
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| I plan to buy the cheapest version of your script now, but before that, just want check if later I want to upgrade to better version, will the data lost or it can be upgraded easily ? | |
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The database can be upgraded easily, but it would be more difficult to keep any file (template) customizations. If you won't do much customizations or use a standard template, that shouldn't really be a problem though. |
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| Are all pages XHTML compliant ? | |
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Unfortunately no. On the other hand even Google's index page is not XHTML compliant. |
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| How do the automatic updates work ? | |
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Three steps basically:
(1) Click the updates link in the admin area, which will check your files against our file history database and determine which files should be updated. It will automatically download a zip file with the update-able files to |
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| Is there a manual that comes with the purchase of k-rate that talks about the different templates, the different fields in the style.css stylesheet and just an overview of how to customize the settings. | |
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You can download the K-Rate script manual from the following link http://turn-k.net/k-rate/manual and the templates can be downloaded from the following page : http://turn-k.net/k-rate/templates. The template package contains a 'readme.txt' file whi |
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| What kind of technical support comes with the purchase of the software? | |
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If you are having a 'lifetime updates' license with the script license, then we will provide our free support and updates for lifetime. Anyway we are providing a 6 months free support with the script license. Even after this time period if our custo |
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| Can you shut off the add a link or modify a link to users? | |
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You can restrict the use of both 'add a link' and 'modify a link' option from the admin area itself. By disabling the 'Allow To Submit Listings Without Registering' option, the script will allow only registered users to submit the links. You can also |
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| Can you please inform me on how to edit the Member Registration Page in K-Rate ? | |
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The template used for the member registration page is 'modules/members/templates/profile_form.tpl'. You can modify this template from the administration area itself, through the link 'Customize Site > Manage Templates'. |
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| How much would it cost me to view all of the users review, just like http://nymag.com/listings/restaurant/babbo/ | |
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This feature is already there with the script. The users are able to view the reviews of a particular listing. You can cross check it through the link http://www.klinksdemo.com/reviews/1971. |
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| Any other templates for the web pages available? | |
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Please use the following URL for other available templates: http://turn-k.net/k-links/templates
If you would like us to design an unique template for you, please let us know; we could send you a quote. |
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| Do you have banner rotation? | |
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The script does come with Banner Management to maintain Banner displays, but not banner rotation. |
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| I really like the script. I've been trying to locate where you change the following <%_intro_msg%> <%_about_info%> Is this info only available to change with the full script? | |
| Thanks for your interest in our script. The variables "" and "" are configured in the language file 'english.lng'. You can change the values by modifying the language files. |
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| If we purchase your script, my understanding is that you will give us full code. Does that mean that we can design our own directory and resell it? | |
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After purchasing the script license you will get the full source code. Hence you are free to make any modifications in the script. But you are not allowed to resell the scripts. We will hold the resell rights. |
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| In your script, will the client be able to go to our directory and pay for the listing of their subscription? | |
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This can be done through "Paid Inclusion". You are able to create your own listing plans from the admin interface through "Paid Listing Types" option. |
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| In states in your website that you have an installation program that will download the script to the server. If this script after purchase belongs to us then how many times can we download the directory into the server with a different domain name? | |
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We are providing two types of license, "single domain license" and "unlimited site use license". By using a "single domain license" you are only allowed to use the script on a single domain. Where as by using the "unlimited site use license" you are a |
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| I just purchased K-search. Please let me know if I install it on Qluxa.com domain, can I change domain name later. | |
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Yes, it is possible to change your domain later. The only thing you should need to do is to keep us aware of the domain change, so that we can update your license with the new domain.
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| I'm trying to compare the features of your four versions. Can you please explain what is the 'support for paying members feature'? | |
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The "Support for paying members" feature is truly unique for the premium version only! To attract people willing to pay for the premium membership several options are available for customization. For example - premium member could upload higher numb |
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| Is it also possible to charge for membership? | |
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Yes, it is already there with the script. The members need to pay an amount for upgrading there account. The paid members will get more privileges according to the settings given in the admin area. |
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| Is it possible to remove / disable forum and chat buttons? | |
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In K-Rate script you can restrict the access to chat rooms by allowing paid members only. Are you looking to implement this for forum also or do you want to remove this feature fully from the K-Rate script.
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| Is your product 100 % open source ? | |
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No, our product is not 100% open source. While purchasing our script license you will get the full source code. You are free to make any modifications on the script. But we will hold the resell rights. |
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| How to make a default engine template so i could add many other engines to the script. | |
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The search engine can be integrated with the script by creating the corresponding API files. Creating a default template for the search engines will be harder because each search engine needs its own changes in the script code. If you are giving us th |
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| Whether this software that I will download will be left even after the payment or you going to give another version of software after the payment | |
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We are providing the trial version for the demo purpose, so that the script will be in an encrypted format. Once you purchase our script we will give you the full source code(but we will hold the resell rights). Hence you need to remove the trial ve |
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| What is the advantage of the platinum over the premium edition. | |
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You will get a more detailed description of the K-Links editions from the following link 'http://turn-k.net/k-links/distributions'. |
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| I will try your trial version of k-search. But one qustion, i will customize it (design etc) and if i make order under 15 days, is i must reinstall all or you send only files to make upgrade ? | |
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We are giving the trial version in an encrypted format, so only the template files can be modified. Once you purchase our K-Search script, we are giving you the full source code. You are free to make whatever modifications and customizations you nee |
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| Will the search engine be able to carry out loads of searches per day or is it restricted as i expect to have around a million plus searches every day, as I have had before the site was taken down with issues with server. | |
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The K-Search script is a power full one to handle the search loads. The search process is so fast because all the search engines are queried at the same time - a separate process is executed to query each engine. In case any of the search engines do n |
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| Is it possible to grab results from google, too. It seems like k-search only supports the old soap api (you can´t get keys for that for awile). | |
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The Google Search results are shown in the K-Search search results via two methods.
1) By using the Google SOAP API - As of December 5, 2006, they are no longer issuing new API keys for the SOAP Search API. Link : http://code.google.com/apis/soap |
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| In K-Links if a person wishes to pay can he do so without having to have a recriprocal link on his site? | |
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Yes, you can configure the K-Links script with different payment plans for adding a new listing. These sponsored listings are displayed above all others in their category and search results therefore advertisers (those who add links in your link dir |
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| If a person only wishes to enter a reciprocal link arrangement can he do so without paying? | |
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Unfortunately, this feature is not available by default. Anyway, it is not difficult to have this feature in your script with custom PHP programming. |
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| Does the k-rate website solution require dedicated hosting? | |
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No, There is no such requirement for the K-Rate script. Many of our customers is using shared hosting solution for K-Rate script. |
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| Can I buy a standard license too for another domain I own. I mean can I buy it from within my previous account or will I get 2 accounts? | |
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As long as you hold the current email and password, the new license will be configured to this account itself. There is no need to create a new account for a new license.
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| I want to buy this script. I had go through with this script. But I can't find paypal account for sponsored & featured listing. Can you tell me regarding this. | |
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The feature of 'Automated payments for sponsored listings' is only available for higher variants of K-Links script. Namely,
# K-Links Platinum
# K-Links Premium
Please go through the 'Options' in the administration interface inorder to add your p |
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| Can I pay using money-bookers? | |
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Thanks for your interest in our products. Sorry! We accept payment only through Paypal and 2CheckOut. |
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| Does K-Links integrate with forum software such as vBulletin or Invision Power Board? | |
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No, The K-Links script is not integrated with any forum software such as vBulletin or Invision Power Board. But, We can help your copy of K-Links script to get integrated with any forum software, through our Software customization service. |
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| How many chat categories can we have. Can members have private settings like blocking others from viewing their favorites , comments written about them etc. please do let me know. | |
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There is not limit for the number of chat rooms which you can create in your script. Any member of the K-Rate script will contain the following private settings :
# I would like my pictures to be rated
# I'd like to receive comments from other mem |
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| Can we not have the XXX search option? | |
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Inorder to remove the 'XXX' category from your search engine script please login to the Administration interface and delete this category from the "Manage Categories" option.
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| Can you tell me the detailed instructions on the update process for my current version. | |
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Once you have successfully downloaded an update for your Turn-K.net software package, Applying the update is very easy and straightforward:
1) Upload all the files included in your update package to your installation (allow the FTP client to over |
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| Can I add fields to the K-Links customer profile? If so how many? | |
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Unfortunately, K-Links script doesn't have feature to add/edit the customer profile. This feature is only available in K-Rate script since it is a Image rating cum dating script. |
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| Will K-Link do the billing and collecting for me? | |
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When an end-user wish to add a link in your K-Links script, he will make the payment through payment gateways like Paypal, 2Checkout. Hence you must have an account for these payment gateways and add the Account ID in the Administration area of the K- |
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| Can articles be added as well as links or is there an article directory program it interacts with? | |
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Unfortunately, it is not possible to have article directory in this Link directory. But it is programmable if you like to have customization quote with us. |
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| Does the program have checks to stop bots filling in the forms? | |
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The Script is programmed to avoid spam link entries (bots filling the form). Anyway, there is no element like captcha in the form to add new listing.
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| Is an email sent when link is accepted and gives web address of link. | |
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K-Links will update administrator that the link has been approved. Whereas the end-user (who add this new listing) will get a mail when he add a new listing. This mail comprises the link to the page to view the information about this new listing. |
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| Are there limits to the amount of links displayed on each page? | |
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Yes, it is changeable by the 'Number of listings per one page:' setting in the administration area. |
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| To start the directory is it possible to harvest links from other directories to get it started? | |
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Through the exclusive 'Import CSV data' feature in K-Links you can easily import data from your working link directory script to our link directory script. |
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| Is it possible for the category to be chosen from 3 drop down lists (first area, 2nd sport,3rd sub category) | |
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You can create a many levels of category (Hierarchy of category) in the K-Links script. K-Links is not limited to 3 level of category. |
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| Option to allow at least 3 types of links can be added (such as normal reciprocal, premium) and some of these to be chargeable, in more than one category, and possibly not just the home page. | |
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It is possible to add new listings with reciprocal links. K-Links also provide features like adding sponsored (Premium) links which differs a lot from the other trivial listings. Sponsored links are given more priority when displaying all links in a c |
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